Privacy Policy

1. Information We Collect

Personal Information

We may collect the following personal information when you use our Service:

• Account Information: Email address, username, password (encrypted)
• Contact Information: Name, company name (if provided)
• Usage Information: API usage statistics, feature usage patterns
• Payment Information: Billing information processed through secure third-party providers

Technical Information

We automatically collect certain technical information when you use our Service:

• Log Data: IP address, browser type, operating system, access times
• Device Information: Device identifiers, hardware specifications
• Performance Data: Error logs, system performance metrics

Data You Upload

When you use our statistical analysis tools, you may upload datasets for processing. This data is processed in secure, isolated environments and is not permanently stored unless explicitly requested.

AI and Machine Learning Processing

Critical Information About AI Data Processing:

• Your data may be analyzed by AI systems that can misinterpret or misrepresent your information
• AI-generated insights about your data may be inaccurate, misleading, or completely false
• Statistical interpretations produced by AI may contain mathematical or logical errors
• AI may create fictional patterns or relationships that don't exist in your actual data
• Business intelligence generated from your data may lead to incorrect strategic decisions

Your Responsibility: You must independently verify all AI-generated analysis, insights, or interpretations of your data before making any decisions based on such information.

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide and maintain our statistical analysis services
• Account Management: To create and manage your account, process payments
• Communication: To send service updates, support responses, and important notices
• Improvement: To analyze usage patterns and improve our services
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

3. Data Processing and Security

Processing Environment

Your data is processed in secure, isolated Docker containers that are destroyed after processing. We implement industry-standard security measures to protect your data during processing.

Data Retention

We retain your information as follows:

• Account Data: Until you delete your account or request deletion
• Processing Data: Temporarily during analysis, then automatically deleted
• Log Data: Up to 90 days for security and performance monitoring
• Analysis Results: As long as you maintain your account (unless you delete them)

Security Measures

We implement appropriate security measures including:

• Encryption of data in transit and at rest
• Secure API authentication and authorization
• Regular security audits and monitoring
• Access controls and employee training
• Isolated processing environments

4. Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service Providers: With trusted third parties who assist in providing our services (e.g., hosting, payment processing)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare: Content delivery and security services
• Azure: Cloud hosting and infrastructure services
• Stripe: Payment processing services

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request export of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to certain types of processing

Exercising Your Rights

To exercise these rights, please contact us through our website contact form. We will respond to your request within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze website usage and performance
• Provide security features

You can control cookies through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website contact form or support channels.